I help organisations stabilise and improve IT service delivery in complex environments.

With a background in financial systems and SWIFT ecosystems, I've worked in high-pressure operational setups where reliability, control, and clear ownership are critical.

My focus is on bringing structure to IT operations — improving SLA performance, managing incidents and escalations, and aligning business and technical teams to ensure consistent delivery.

I combine hands-on technical understanding with service leadership, allowing me to operate effectively across both engineering teams and stakeholders.

Over time, I've built strong experience in financial messaging systems, integration environments, and operational processes, contributing to the stability and scalability of mission-critical services.

Today, I focus on IT Service Delivery, Operations, and Continuous Improvement, supporting organisations that need clarity, ownership, and reliable execution in their IT environments.

Outside of work, I'm a father of two and an aviation enthusiast (Private Pilot License – UL). I enjoy cycling, nature, history, and photography, with a particular interest in how systems, cultures, and societies evolve.